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Regional Policies

01 ADRC of Eagle Country Mission Statement

02 Accessing Public Programs and Benefits

03 Dementia Care Guiding Principals

04 Adult Protective Services
04a EBS Role in Adult Protective Services

05 After Hours Appointments

10-1 Complaints and Grievance Policy
​10-2 Adverse Benefit Determination Policy
10a Notice of Customer Rights
10b Notice of Appeal and Complaint Process
10c Complaint Form
10d Notice of Eligibility for Long Term Care Programs
​10e Notice of Adverse Benefit Determination
10f Request for a State Fair Hearing
10g Request for a State Fair Hearing - ADRC
10h Request for a State Fair Hearing - IRIS
​

13 Confidentiality Policy
13a Confidentiality EBS Policy
13b Confidentiality DBS Policy

14 Conflict of Interest

19 Emergency - Crisis 

20 Home Visit Safety Considerations

Updates coming soon from DHS:
22 Enrollment and Disenrollment Plan
​22a Enrollment and Disenrollment Desk Aid

25 Follow Up 

31 Functional Screen Quality Policy
31a Functional Screen Liaison Addendum
31b New Screener Training Plan and Check List
31c Functional Screen Clinical Certification Course
31d Functional Screen Ongoing Training - Mentoring/Monitoring Plan
31e Functional Screen Quality Review Guide
31f Functional Screen Quality Review Form
Notice of Delay in Functional Eligibility Determination ​

34 Governing Board Bylaws

37 Short Term Case Management

40 Tracking Unmet Needs

44 Regional Quality Plan
44a Regional Management Plan